Terms & Conditions
Last Updated: October 9, 2025
Welcome to TenaciousHope.com, operated by Cutie Comforts, LLC (“we,” “us,” or “our”). By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before using this site or placing an order.
1. Use of This Site
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.
2. Book Offer and Payment
Our current offer provides a free copy of the book “Tenacious Hope”, where customers pay only for shipping and handling. By placing an order, you agree to provide accurate, current, and complete information. All payments are processed securely through our third-party payment provider. We do not store your full payment information on our servers.
Prices, offers, and availability are subject to change without notice.
3. Shipping and Delivery
Orders are typically processed and shipped within a reasonable timeframe. Delivery times may vary depending on your location and shipping carrier. We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
Customers are responsible for providing accurate shipping addresses. We are not liable for lost or undelivered items due to incorrect address information.
4. Returns and Refunds
Because the book itself is provided free of charge, shipping fees are non-refundable once the order has been processed and shipped.
If an order arrives damaged or incorrect, it will be reviewed for potential replacement at our discretion.
5. Intellectual Property
All content on this site — including text, graphics, images, logos, videos, and design — is the property of Cutie Comforts, LLC or its content suppliers and is protected by U.S. and international copyright laws.
You may not reproduce, distribute, or exploit any portion of the website or its materials for commercial purposes without prior written consent.
6. Limitation of Liability
To the fullest extent permitted by law, Cutie Comforts, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it. We make no warranties or representations regarding the accuracy, reliability, or completeness of the information provided on this site.
Use of this site and purchase of any product is at the user’s sole risk.
7. Privacy
Submission of personal information through this site is governed by our Privacy Policy. By using this site, you consent to the collection and use of your information as outlined in that policy.
8. Changes to These Terms
We may update these Terms & Conditions at any time. Any changes will take effect immediately upon posting on this page. Continued use of the site following any updates constitutes acceptance of the revised terms.